Our policy lasts 7 days. If 7 days have gone by since the product is delivered, unfortunately we can’t offer you a refund or exchange.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective, damaged or there is any size issue. If you need to exchange it for the same item, confirm the address by sending an email at firstname.lastname@example.org or messaging to +918714077140. The customer is expected to return the product on their own in case of exchange or refund.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: 14/291 K Suite 16Z , 1st Floor , A Square, Edathala PO, Kuzhivelippady, Ernakulam, PIN-683561
Delivery timeline should be 7 to 12 days from once the order placed .
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over Rs: 5544, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned i